Choose Your Own Adventure Promotion
Terms and Conditions
These Terms and Conditions apply to the Harvok “Choose Your Own Adventure” promotion (Promotion). By placing a Qualifying Order, the customer accepts these Terms and Conditions. The customer’s caravan sales contract continues to apply separately.
Promoter: Harvok HQ Pty Ltd (ABN 11 694 904 982). Promotion Period: 1 September 2026 to 30 November 2026, Sydney time.
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At a glance
Promotion summary
Promoter
Harvok HQ Pty Ltd (ABN 11 694 904 982)
Promotion period
12:00 am on 1 September 2026 to 11:59 pm on 30 November 2026, based on Sydney time
Eligible purchases
New Harvok caravans, including current showroom stock, incoming stock and new factory orders. Reward availability varies by purchase type. The Save on Your Adventure $5,000 RRP reduction is available on eligible current showroom stock only.
How to qualify
Sign a sales contract and pay the required deposit during the Promotion Period
Customer choice
Select one promotional benefit valued at $5,000, including GST
Important: This Promotion is available only to customers who have not paid a deposit for the relevant order before 1 September 2026. The promotional benefit is calculated from the caravan’s recommended retail price (RRP) and cannot be combined with another promotion, discount, rebate or special offer.
Clause 01
Promotion period
The Promotion begins at 12:00 am on 1 September 2026 and closes at 11:59 pm on 30 November 2026, based on the local time in Sydney, New South Wales (Promotion Period).
A sales contract signed or deposit received outside the Promotion Period does not qualify.
Clause 02
Who can participate
The Promotion is open to individuals aged 18 years or older and businesses purchasing through an authorised representative.
The customer must purchase an eligible new Harvok caravan directly through a participating Harvok showroom or Harvok sales entity in Australia.
A customer is not eligible if a deposit for the relevant caravan order was paid before 1 September 2026.
Employees, contractors and their immediate family members are eligible only where the Promoter provides written approval before the sales contract is signed.
Clause 03
Eligible caravans
The Promotion applies to new Harvok caravans purchased as:
- Current showroom stock
- Incoming stock
- A new factory order
Eligibility remains subject to availability and the relevant selling entity accepting the customer’s order.
Used caravans, consignment vehicles and third-party sales are excluded unless the Promoter confirms eligibility in writing before the deposit is paid.
Clause 04
How to qualify
To make a Qualifying Order, the customer must complete all of the following during the Promotion Period:
- Enter into a binding sales contract for an eligible new Harvok caravan.
- Pay the deposit required under that sales contract in cleared funds.
- Select one of the three promotional benefits and ensure the selection is recorded in the sales contract, order form or another written document issued by Harvok.
- Provide accurate contact and delivery details required to fulfil the selected benefit.
Submitting an enquiry, requesting a quote, completing the campaign form or receiving a sales proposal does not, by itself, secure the Promotion.
Clause 05
Promotional benefits
Each Qualifying Order is entitled to one promotional benefit only. Each benefit has a maximum value of $5,000, including GST.
Option 1
Fuel Your Adventure
$5,000 in Prezzee Smart eGift Cards
The customer will receive one or more Prezzee Smart eGift Cards with a combined face value of $5,000.
The eGift Cards will be issued electronically when the caravan is collected, after the purchase price and any other amounts due under the sales contract have been paid in cleared funds.
The customer must provide a valid email address or mobile number and is responsible for checking that the delivery details are correct.
Prezzee’s standard terms apply. A Prezzee Smart eGift Card is valid for three years from its date of issue and can be swapped for participating retailer gift cards.
Retailer availability, denominations and retailer-card terms may change. Once swapped, the selected retailer’s expiry date and conditions apply.
Prezzee Smart eGift Cards are not redeemable for cash, except where required by law.
Option 2
Upgrade Your Adventure
$5,000 upgrade and accessory credit
The customer may apply up to $5,000 towards upgrades or accessories approved, supplied and, where relevant, installed by Harvok and recorded in the sales contract or final order specification.
If the approved upgrades and accessories cost less than $5,000, the unused balance will be deducted from the eligible caravan’s purchase price.
If the approved upgrades and accessories cost more than $5,000, the customer must pay the difference.
The credit cannot be redeemed for cash or applied to third-party products or work not approved by Harvok.
Option 3
Save on Your Adventure
$5,000 price reduction
This option is available only when purchasing an eligible new Harvok caravan from current showroom stock.
It does not apply to incoming stock or new factory orders.
The customer will receive a $5,000 reduction from the eligible showroom-stock caravan’s RRP. The discount will be shown in the customer’s sales contract, order form or tax invoice.
Clause 06
RRP, other offers and additional costs
The promotional benefit is calculated from the eligible caravan’s RRP.
The Promotion cannot be combined with another promotion, discount, rebate, fleet arrangement, special price or negotiated incentive unless the Promoter agrees otherwise in writing.
If more than one offer could apply, the customer may choose the single offer they prefer.
Unless the sales contract states otherwise, registration, compulsory insurance, delivery charges, finance costs, government charges and optional products or services are additional to the caravan’s RRP and are not reduced by this Promotion.
Clause 07
Selecting or changing a benefit
The selected benefit should be confirmed before the sales contract is signed and the deposit is paid.
A customer may request to change their selection before the caravan is collected. Any change is subject to written agreement from the relevant selling Harvok entity and must not increase the total promotional value above $5,000.
Clause 08
Order cancellation, termination or non-completion
If a Qualifying Order is cancelled or terminated before collection, or the customer does not complete the purchase, the customer is no longer entitled to the promotional benefit.
The treatment of the customer’s deposit and any other amounts paid will be governed by the sales contract and applicable law.
Nothing in these Terms and Conditions limits any cancellation, refund, remedy or other right that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
Clause 09
Gift-card delivery and use
Prezzee currently limits an individual Prezzee Smart eGift Card to $3,000. Harvok may therefore provide the $5,000 benefit as two or more eGift Cards whose combined face value is $5,000.
The customer is responsible for securely storing the eGift Cards after delivery and promptly notifying Harvok and Prezzee if delivery has not been received or appears incorrect.
Harvok is responsible for arranging the issue of the eGift Cards to an eligible customer.
Prezzee and participating retailers are responsible for their respective platforms, redemption processes and retailer gift cards, subject to applicable law.
If Prezzee Smart eGift Cards are unavailable, Harvok will consult with the customer and may provide an alternative benefit of equal value with the customer’s written agreement.
Clause 10
Availability, specifications and delivery
Caravan availability, production timing, specifications, optional equipment and estimated delivery dates remain subject to the customer’s sales contract.
Harvok will provide the accurate information available at the time and will notify the customer of material changes in accordance with the sales contract and applicable law.
Clause 11
Verification and administration
Harvok may reasonably request documents required to verify eligibility, including the sales contract, deposit receipt and customer identification.
If information is incomplete or inconsistent, Harvok will give the customer a reasonable opportunity to clarify or correct it before determining eligibility.
Harvok may correct an administrative or technical error and may suspend or modify the Promotion where circumstances outside its reasonable control make this necessary.
Harvok will not remove or reduce a benefit already earned under a Qualifying Order without the affected customer’s agreement, except where required by law.
Clause 12
Australian Consumer Law
The caravans and promotional benefits come with rights and guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms and Conditions excludes, restricts or modifies those rights or any other rights or remedies that cannot lawfully be excluded.
Clause 13
Privacy
Harvok will collect and use personal information to administer the Promotion, process the customer’s order, arrange fulfilment and communicate about the purchase.
Personal information will be handled in accordance with the Harvok Privacy Policy.
Information may be shared with Harvok sales entities and service providers, including Prezzee, where reasonably required to fulfil the selected benefit.
Clause 14
Promoter and contact details
Harvok HQ Pty Ltd
ABN 11 694 904 982
Suite 503, 1 Thomas Holt Dr, Macquarie Park NSW 2113
ABN 11 694 904 982
Suite 503, 1 Thomas Holt Dr, Macquarie Park NSW 2113
Clause 15
Governing law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
Nothing in this clause prevents a customer from exercising rights available under the laws that apply in the state or territory where the purchase is made.
Questions about the Promotion
