Privacy Policy

Effective Date: January 25, 2025

Harvok operates the website www.harvok.com.au (the “Service”). This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service:

1.1 Personal Data

When using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address

First name and last name

Phone number

Address

Cookies and Usage Data

1.2 Usage Data

We collect data on how the Service is accessed and used, such as:

Internet Protocol (IP) address

Browser type and version

Pages visited, time spent, and interaction data

Unique device identifiers

1.3 Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity and improve our Service. You can control cookie preferences through your browser settings.

Types of cookies used:

Session Cookies for Service operation.

Preference Cookies to remember user preferences.

Preference Cookies to remember user preferences.

2. How We Use Your Data

Harvok uses collected data for various purposes, including:

To provide and maintain the Service

To notify you of changes to our Service

To provide customer support

To analyze usage and improve our Service

To comply with legal obligations

To prevent fraud and enhance security

3. Sharing and Disclosure of Data

We may share personal data with third parties in the following circumstances:

Service Providers: Third-party vendors that assist us in operating our Service.

Legal Compliance: When required by law or to protect Harvok’s rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

4. Data Transfers

Your information, including Personal Data, may be transferred to and processed in countries outside of Australia. Harvok ensures appropriate safeguards are in place for such transfers.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your data where applicable by law.

To exercise your rights, please contact us at info@harvok.com.au.

7. Data Retention

We retain personal data only as long as necessary to provide our Service and comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.

8. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to remove such information.

9. Your Choices

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. You may also contact us to manage your preferences.

10. Notifiable Data Breach Scheme

In accordance with the Notifiable Data Breaches (NDB) scheme, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in the event of a data breach that is likely to result in serious harm.

11. Third-Party Services

Our Service may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy regularly.